Category: Order To Cash Platform

Order to cash process is the method of describing the company’s success and its crucial role played to manage its relationship with its customer. Order to cash process is the crucial property of the company’s order processing system. It starts when a customer places an order. It’s important to note, however, that branding, marketing, and sales functions do not immediately cease when a customer places an order—but their core activities are generally located in the phase of the business management and customer relationship that lies before the O2C cycle begins.

The business organisation uses order to cash cycle for various reasons. For starters, O2C impact operations throughout the organisation including supply chain, operation control, inventory management and labour. O2C accounts for companies invoicing and account receivables functions to determine a company’s cash inflows. Technology plays a very crucial role in every step of O2C process. There is not a single action in the following section that can’t be improved through the use of innovative technology and interconnected systems.

O2C begins with order management. An email is sent to the sales department order is confirmed. Then the order management system must be automated and instant notifications are sent to the various department for the further process. Then Automated software can take care of straightforward approvals or denials, and finance personnel can be notified for cases that require a more thorough review.

Emagia Master Class 3: Integrated Order-to-Cash Transformation for Global Shared Service Organizations

Agenda Introduction Shared Service Organizations’ Delivery Imperatives Capabilities & Competencies Needed Digital Automation Required Case Study Benefits Conclusion Questions Introduction Shared Services Organizations (SSO’s) exist to provide services better & cheaper than they would be performed in a decentralized environment The...